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In order to effectively manage change, an organization must understand its strengths and weaknesses

Key Elements of D.I.AL.O.G.

üAnonymous employee feedback
üPersonal Interviews with staff at all levels
üInternet-based surveys to ensure privacy
ü“Gap” Analysis and Directional Recommendations

Introducing D.I.A.L.O.G (Data Indicating Alignment of Organizational Goals) - This tool measures organizational effectiveness in seven key areas. Use this tool to

•Identify areas of concern

•Correctly allocate limited resources

•Diagnose problems before they become critical

D.I.AL.O.G. is based on the seven areas identified by NIST as essential to organizational effectiveness. These seven areas comprise the Criteria for Performance Excellence as used in the Baldridge National Quality Program

Successful organizations are continually looking for ways to improve in order to gain a competitive advantage.